Return & Refund Policy
Thanks for shopping at Neowraps.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 calendar days to return an item from the date of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Unfortunately we cannot accept returns or refunds on personalised or bespoke goods.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund.
You will receive the credit within a certain 3 working days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions on how to return your item to us, contact us.